Return Policy BookNest
Our Commitment to Your Satisfaction
At BookNest, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we offer a hassle-free return process. Here’s how it works:
- Return Period: You have 30 days from the date of delivery to initiate a return for any reason.
- Condition of Items: To be eligible for a return, items must be unused and in their original condition, including packaging.
- How to Initiate a Return: Please contact our customer service team via email or our contact form with your order number and the reason for the return. We will guide you through the return process.
- Refund Process: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.
- Exceptions: Certain items, such as clearance books or eBooks, may not be eligible for return. Please check product details for specific return information.
If you have any questions about our return policy, feel free to reach out. Your satisfaction is our priority!